Privacy Policy

Effective Date: Wednesday December 18th, 2024

Dishio ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights and choices available to you. By using Dishio’s website, products, or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information
We collect personal information you provide directly to us, including but not limited to:‍
  • Contact Details: Name, email address, phone number, business name, and mailing address.
  • Account Information: Username, password, and profile details.
  • Payment Information: Credit card or other financial information used to process transactions.
  • Customer Data: Information gathered through your use of Dishio’s Smart Sites, Menus, and Funnels, such as customer names, contact details, and preferences.
Automatically Collected Data
When you access our services, we automatically collect:
  • Technical Data: IP address, browser type, device type, operating system, and internet service provider details.
  • Usage Data: Information on how you interact with our website, platform, and services, such as pages visited, time spent, and links clicked.
  • Location Data: General location based on your IP address or geofencing interactions.
  • Cookies and Tracking Technologies: Data collected through cookies, pixels, and similar tracking technologies.

We use the information we collect to:

We use the information we collect to:
  • Provide Services: Deliver and maintain our products and services, including Smart Sites, Menus, and Funnels.
  • Personalize Your Experience: Offer tailored content, recommendations, and marketing campaigns based on your preferences.
  • Improve Our Services: Analyze usage patterns to enhance functionality, design, and user experience.
  • Process Transactions: Facilitate payments and billing.
  • Ensure Security: Protect against unauthorized access, fraud, and malicious activities.
  • Compliance and Legal Requirements: Comply with applicable laws, regulations, and legal obligations.

How We Share Your Information

Service Providers
We share information with trusted third-party service providers who assist in delivering our services, including hosting, payment processing, data analysis, customer support, and marketing services. These providers are bound by confidentiality agreements and authorized to use your data only as needed to perform their tasks.

Legal Compliance
We may disclose personal information if required by law or to protect our legal rights, comply with legal processes, or respond to lawful requests from public authorities.

Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and the choices available to you.

Aggregated or Anonymized Data
We may share aggregated or anonymized data that does not identify you with partners or for research and marketing purposes.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:
  • Enhance User Experience: Remember preferences and improve navigation.
  • Analyze Trends: Understand user behavior to improve our services.
  • Marketing and Retargeting: Deliver personalized ads through platforms like Google and Meta.
You can manage cookie preferences through your browser settings. Disabling cookies may impact certain features of our services.

Data Security

We implement robust security measures to protect your personal information, including:
  • Encryption: SSL encryption for data transmission.
  • Access Controls: Restricted access to personal data to authorized personnel only.
  • Monitoring: Regular security audits and real-time monitoring for vulnerabilities.
While we strive to protect your data, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security, but we are committed to taking all reasonable precautions to safeguard your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:
  • Access and Update: Review and edit your information at any time.
  • Delete Data: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications or opt-out of data collection for targeted advertising.
  • Restrict Processing: Request restrictions on how we process your data.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, contact us at support@dishio.io.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal data, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party sites not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
  • Right to Know: Request details about the personal information we collect and how we use it.
  • Right to Delete: Request deletion of your personal information.
  • Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell your data).
To exercise these rights, contact us at support-ccpa@dish.io.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

Effective Date: Wednesday December 18th, 2024

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: support@dishio.io
By using our services, you agree to the terms outlined in this Privacy Policy.