Data Sharing Policy

Effective Date: Wednesday December 18th, 2024

At Dishio, transparency and responsible handling of your data are core principles. This Data Sharing Policy explains how and why we share personal information, the safeguards we apply, and your rights regarding data sharing. We are committed to ensuring that all data-sharing practices comply with USA legal requirements, including the California Consumer Privacy Act (CCPA) and other applicable regulations. By using Dishio’s services, you agree to the data-sharing practices outlined in this policy.

Information We Share

We may share the following categories of data:

Personal Identifiable Information (PII)

Names, email addresses, phone numbers, business names, and contact details provided by you or your customers.

Technical Data

IP addresses, browser types, device identifiers, operating system details, and referral URLs collected during interactions with our services.

Usage Data

Information about how you use our services, such as page visits, menu interactions, and feature usage patterns.

Customer Data

Data collected through Dishio’s Smart Sites, Menus, and Funnels, including customer preferences, interactions, and purchase history.

Aggregated or Anonymized Data

Non-personally identifiable information used for analytics, research, and marketing purposes.

Purposes for Sharing Data

We share data to:

Provide Services: Deliver, maintain, and enhance features like Smart Sites, Menus, and Funnels.
Technical Support: Diagnose issues, offer customer support, and ensure platform functionality.
Marketing and Retargeting: Deliver personalized marketing campaigns and retarget customers through platforms like Google, Meta, and TikTok.
Business Operations: Facilitate billing, accounting, and other business processes.
Legal Compliance: Fulfill legal obligations, respond to legal requests, and protect our rights.
Security and Fraud Prevention: Safeguard against unauthorized access, fraud, and malicious activities.

Third Parties We Share Data With

We share data with the following categories of third parties:

Service Providers

Trusted vendors who assist with hosting, data analysis, payment processing, email delivery, customer support, and marketing services. These vendors are contractually obligated to protect your data and use it only for agreed purposes.

Advertising Partners

Platforms such as Google, Meta (Facebook and Instagram), and TikTok for marketing and retargeting campaigns. These partners may use tracking technologies like pixels and cookies to serve personalized ads.

Business Partners

Collaborators who help enhance our services or provide complementary products.

Legal Authorities

Government agencies, regulators, or law enforcement when required by law, to protect our rights, or in response to legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you if such a transfer occurs.

Data Security Measures

To protect your data when sharing it with third parties, we implement:

Confidentiality Agreements: Third parties are required to sign confidentiality agreements and handle your data securely.
Access Controls: Restricting data access to authorized personnel only.
Encryption: Encrypting data during transfer and storage when applicable.
Regular Audits: Conducting periodic reviews of third-party data handling practices.

Your Rights and Choices

You have the following rights regarding data sharing:

Right to Know: Request details about what data we share, with whom, and for what purposes.
Right to Opt-Out: Opt-out of having your data shared with third parties for marketing purposes. To do this, email support@dishio.io.
Right to Delete: Request deletion of your personal data, subject to legal obligations.
Right to Limit Use: Limit how we use sensitive personal information.

To exercise any of these rights, contact us at support@dishio.io. We will respond within the time frame required by law.

Children’s Data Sharing

Our services are not intended for children under 13. We do not knowingly collect or share data from children. If you believe we have collected data from a child under 13, please contact us, and we will promptly delete the information.

International Data Transfers

While Dishio primarily operates in the United States, some service providers may process data outside the USA. When transferring data internationally, we apply safeguards such as Standard Contractual Clauses (SCCs) or equivalent protection measures.

Changes to This Data Sharing Policy

We may update this policy periodically. Significant changes will be communicated via email or a notice on our website. Please review this policy regularly to stay informed.

Contact Us

If you have questions or concerns about this Data Sharing Policy, please contact:
support@dishio.io

By using our services, you consent to the data-sharing practices described in this policy.